We booked this company for my bachelorette and wedding. For my bachelorette it was great. The limo driver kept in communication with us and was ready when we wanted to get picked back up. Hence we decided to use them for the big day.

We had booked two limos for our wedding day and it required a lot of coordination because of the multiple locations and switching and exchange of different groups of people. They got our whole party where we needed to go on time. We never felt rushed.

I think the best part of the service was the responsibility they take on for transporting the "king and queen" for the day and ensuring they got where they wanted to be safely and on time.

Overall we had an enjoyable ride and pleasant experience.

Phenomenal. Thomas was our driver and he was superb. Clean car, professional driver. He sparked conversation with us, made jokes, and made us feel comfortable.

He seemed very educated and respectful as well. Would definately recommend this company and this driver!

Awesome awesome awesome!

Booked a clean beautiful limo with this company. Totally different vehicle which was old and different things didnt operate inside such as AIR CONDITIONING and AUDIO....shows up with no notice prior and an extremely casually dressed driver.

Husband called for weeks trying to reach the man who booked us and we were told "he is not here" and within one day we were told
"call back Monday" and then later on the same day "He doesnt work here anymore"


So I (the wife) called pretending to have spoken to CHRIS the man who is dodging us. Saying he promised us a great deal and we want to book, and I just spoke to him and thought I could reach him here. The lady was very anxious to reach Chris at this point!!! "one minute I will call him, and then I'll give you a call back"

LIARS!!!!!!!! They totally ruined my experience of my wedding and were total cowards unwilling to offer any customer service but when they think they can rip someone else off they are more than willing to accommodate your request..

I ordered a party bus last night for my prom and I just wanted to let you guys know how amazing the service was. Our driver Harry arrived early to the location and was extremely nice! The limo bus was very clean and we had such a great time, Harry even drove us out afterwards it was great! I will be using majestic limo in the future

I want to personally thank Carlos for making our evening so enjoyable. He is a very kind, gentle man who shows great care and respect for each of my 11 wonderful friends including myself. I would highly recommend anyone to use Mermaid Limo and request Carlos. I know we will request to have him again.

I called and made a reservation over the phone. I was never advised about their cancellation policy.

When I tried to cancel the reservation the next day, I was told I would be charged 30% of the entire fee, even though I was cancelling with 14 days notice and just 24 hours after I made the reservation.

I explained this to the man on the phone when I canceled, but he said I should've read the website where this was stated. I didn't see this anywhere on the website. I wouldn't have booked with them if I did!

They charged my VISA card $78 for cancelling the ride.

I hired Paradise Limousines in a rush, only a few days before my wedding and they were very accommodating and affordable. I spoke with Peter I. both via email and the phone and ended up booking a pick up and drop off to our venue. They emailed us confirmation and the driver's name and number before the date so we knew who to expect. On the day, our driver Ravi arrived early and with a stretch limo instead of the town car we ordered. Because of unavailability of their town cars, they upgraded us for no additional cost. At the end of the night, Ravi was also early and took us to our destination with no problems.

Thank you for your excellent service.

First Glance met us at the airport and drove us to Pickering. The driver arrived within minutes of being paged, escorted us to the car, loaded our luggage and had us on the road very quickly. The car was immaculate both inside and out. We were offered water as soon as we were underway and our choice of music. The driver was courteous, answering all our questions and also allowing my friend and I to chat with each other. It was raining when we arrived at my home and the driver had an umbrella ready for us as soon as we exited the car. He put some of the luggage into my trunk and the rest he brought into my home. All in all it was a most comfortable and pleasant ride and I would highly recommend this company to anyone requiring limousine service.

hi sid, I used Exotica Limo to hire a limo for a 31st birthday I called office and the staff there really knew what they were doing and gave very good description of the cars / limos they had to offer.

The driver was very helpful and gave us his card just in case we wanted him to pick us up any earlier. I had a great deal much cheaper than other companies I tried and the limo was excellent we had bottles of champagne to drink whilst we travel to our destination. i'll recommend Exotica Limo and will be using them in the future for my wedding cars. Thanks Once again. Regards,

Good Morning Tony

I wanted to let you know that I had the pleasure of accompanying our customers last night to our reservation at the CN Tower restaurant in one of your limousines.

The limousine driver Donna was very polite and courteous. She was very punctual and the limo was spotless.

Thank you very much for your fantastic service

Kind Regards,
Sandra

I've used Panache Limo several times and they're great! The Hummer was really clean and well maintained. The service from the driver was first class - courteous, accommodating and very professional...never had any better! Our group will call Panache back every time we need a limo. Very dependable with great prices too.

I booked a limo with this company, and they did an outstanding job. They were respectful, courteous, reliable and had wonderful customer service. I cannot say enough about this company. I would recommend them to all my family and friends. We had an issue with our limo that we rented from them, but Vik took care of the situation, and even added an extra night pick up for us at no cost. They went above and beyond to take care of us. They even added an extra champagne bottle. If you need a limo, I highly recommend. Also, a tip, ask for Vik- He will take care of you.

I am with the group who booked a hummer limo and received a bus last weekend.

All these bad reviews are true. They do the same thing to customers.

Long story short we expected the vehicle to be ours for pick up at 9 and when we called to come back and get us. They said it was way too early for them to come and refused because they made other arrangements with new customers.

Upon emailing them numerous times the 2 who actually booked it got 1 response back saying this:

You state that you were under the impression that the limousine was at your disposal all night. If that were the case it would have been booked from 9:00pm-3:30am at a cost of $1100.00.
-Our hummer unfortunately was in for service (replacing anti-theft module & re-programming
-Our dispatcher received a call from a person in your party claiming that they needed to have the limo back shortly after you had been dropped off at the club. He stated that someone in your party could not obtain entry into the club due to him or her being intoxicated. These were his exact words, not as you state there was a family emergency.
-We are sorry that your evening was ruined due to the fact that someone in your party could not enter the club but that is in no way any fault of ours.

LIARS!!! LIES LIES LIES!!!!!! We could have gone to any bar in the area as we were at Crocodile Rock on Adelaide St downtown Toronto! There are dozens we could have gone to if that were the case! And we contacted Crocodile Rock on Sunday letting them know we paid cover to get in and had to leave not even 30 mins later(one in our group knows the owner). The OWNER is excellent! He understood and refunded everybody's cover charge and more! So yes, we do have proof that not one person was intoxicated and we chose to go back home due to an emergency.

How dare they make up a lie like that? So that they can justify not refunding half of the money because we got half of what was paid for-one ride. This infuriates me and the group who went down!!! Especially when we were outside flagging taxi cabs in the freezing cold. Then we paid $240.00 total for 2 taxi cabs back home after paying about $600.00 for our "limo rental" for the night.

I could go on forever but the bottom line is NEVER EVER book them. So many bad reviews we all should have read before we gave them our cash and they stole it.

The Better Business Bureau has numerous claims on them. That should say something along with the horrible reviews.

Save yourself the money you will lose and book your ride with a better company (which is any other company really!!).

Thank you for reading.

• By:

  SUBLIME

  They are horrible people!
  

  I will let all my friends know about this and I am working on getting this in the newspaper and TV as we speak.

I am very happy with the service that i have gotten over the years and will continue to use these guys.

Limoland maid my wedding the unforgettable night for us
Thanks Steve you where the best driver,

Enchanted Limousine provided me with the best service ever. I have been using Limos for 15 years and when I called Enchanted, they were very helpful and polite. They explained how their packages worked and even offed to customize a package to my needs, their prices are very fair.
The Limo was on time (actually 10 minutes early), it was very clean and the chauffer was just as polite and helpful as the man that I reserved with. I have used them 5 times in the past 6 months and I will stay with Enchanted from now on, they provide what they promise, everytime.

We used Toronto Limo Rentals on January 5, 2013 for our daughter's Sweet 16 birthday party and we can't say enough about the staff and how very happy we were with their service. From the moment we met with Sonia at booking to Raj the driver for the evening, the service was impeccable - very professional and courteous.
Our daughter had sixteen of her friends so we chose their new stretch Hummer limo which made quite the impression! It was very clean and seated them all very comfortably with plenty of room to spare. Raj the driver was extremely polite and took great care as he drove them around town.
We were very pleased with Toronto Limo Rentals and would highly recommend them to our family and friends. We will definitely be using them again in the future...for our daughter's prom in two years!
Thank you Sonia and Raj for helping make our daughter's special day such a memorable one!

My husband planned an amazing 40th birthday surprise for me, and the evening started with our limo driver,Kevin, picking up 6 other couples beforehand. Not only did he pick everyone up on time but he was courteous, attentive, professional and personable . We plan on using this company again and will certainly request Kevin again as well as recommend this company to all our friends and family. Thanks for a memorable night Kevin!!!!!

Hello Shannon:

I wanted to send a follow up email about the service I had received from Erin Mills Limousine Service. I am very late in writing this, but better late than never, ha ha!

First off, Shannon, you were so helpful, polite, professional, and friendly with such a great rapport and a truly genuine person to talk to. It’s very hard to find people like that these days. Erinmills is lucky to have you.

I did get upgraded to the SUV and it was perfect. It was a great surprise! The limo was beautiful, clean, and everyone was impressed! Mario our driver was top notch! He was so nice, so accommodating so professional. He told us we were his for the night so we could keep all our coats and bags in there while we went out on the town. He even took photos for us. It couldn’t have worked out better! I know I was late booking the limo but, from beginning to end, there is nothing that would have made it more perfect.

Thank you again and I hope you and Mario have a great holiday.

Matt

Our wedding event went so well. The driver was kind and very professional. He was so patient with us. Kudos to your company.Great experience.